Support

The support provided by IB Maroc is to provide corrective, preventive and operational support solutions among all computer equipment subject to consultation.

Successful teams, listening to you

A team of highly qualified consultants easily and quickly reachable that provide after-sales service of your solutions and process your requests as soon as possible.

Proactive management of incidents

Incident, our team responds instantly: the signaling pro-active is a service option that allows immediate management and end to end of any incidents by our Customer Support Center, their automatic detection to their resolution!

An after-sales service 24/24 and 7 / 7

To optimize the quality of services offered to its customers, IB Maroc operational technical support 7 days on 7 and 24 hours on 24, through competency centers based in multiple cities, regardless of geographic location Company.

Because our customers all have different needs, the professional support of our client work closely with teams of Professional Services and Training Services.

To know which level suits you, the customer comes into contact with the account manager to discuss with him offers customer support IB Maroc.